Contact information

For product questions, download help or refund requests, email hearthandquest@gmail.com.

For an existing order, include your order number and the email address used at checkout so we can find your purchase. If a file will not open, tell us which file and device you are using.

Please do not send passwords, full payment-card numbers, bank details or identity documents.

Our products are digital downloads. Nothing is sent by mail, and there is no physical item to return.

Business mailing address

Hearth & Quest
11011 North 92nd Street, Unit 1044
Scottsdale, AZ 85260
United States